When it comes to EHR software, one of the more stressful areas (aside from choosing the perfect system) is training your staff on the new software. The best thing your practice can do to help ensure a successful implementation is to have a strong training plan serving as the backbone of the process. Today, we want to share with you what elements your practice needs to consider in order to make an awesome training plan so that you'll be able to train your staff with ease.
Creating a Successful EHR Software Training Plan
Talk to Your Staff
When it comes to any type of change in your practice, communication is key! Asking your staff for their input when developing a training plan helps make everyone in your practice feel like they are an active member in the process. Ask them what they want, or need, to get out of the training personally and use this to help set realistic staff expectations.
Determine Your Staff's Training Needs
It is almost impossible to successfully train if you don't know exactly what you are training for. Training needs vary from practice to practice, depending on if you are making the switch from an old software to a new one, or transitioning from paper methods to electronic. Training needs also vary across each individual in your practice. Some of your staff might be more familiar with technology than others, so it is important that you assess each individual to help you develop your plan.