7 ICD-10 Myths That Could Affect Your Office Workflow

Posted by Megan Ludzenski on Mar 4, 2015 10:00:00 AM

ICD-10 is set to replace ICD-9 on October 1st of this year. There has been a lot of talk in the health community about how the implementation of these new codes will affect healthcare providers and office workflow. Since it can be hard to sort through all of the information online, we want to try and clear things up for you a bit.

The CMS released a document responding to ICD-10 myths that have been floating around, and we pulled what we think are the top seven. Today, we are going to bust these myths so that you can feel assured your office workflow won't suffer come October 1st; it might even improve!

ICD 10 Office Workflow Myths

7 ICD-10 Myths You Should Understand to Keep Your Office Workflow Running Smoothly

Myth #1
: The Department of Health and Human Services will likely grant an extension beyond October 1, 2015.

Truth: All HIPAA entities must implement the new codes for patients seen on and after October 1, 2015. The Department of Health and Human Services does not plan on granting extensions, so we encourage you to take the time now to prepare your practice for the change.

Myth #2: Practices will have to use ICD-10 for external cause code reporting even if they haven’t been reporting external causes on ICD-9.

Truth: While listing external causes can be useful for injury research and prevention, your practice will not be forced to use ICD-10 for external cause reporting. The exception to this is if your practice is subject to a State-based external cause code reporting mandate, or the codes are required by a payer.

Myth #3: The increased number of codes in ICD-10 will make it impossible to use.

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Topics: ICD-10, Change Management

The Anatomy of a Good Patient Recall Message

Posted by Janelle Pauli on Mar 2, 2015 10:30:00 AM

The ability to keep your schedule full every day in your eyecare practice can
sometimes be a challenge. Sopatient recall what's the best way for bringing back patients you haven't seen in a while?

Patient recall messages.

Recall messages are a great way to help bring back your existing patients to help keep your schedule full. A good system can send out reminders to your patients via text, email, phone, or postcard. Your recalls and reminders can be customized specifically for your practice and your patients. And whether you're sending out an email, or post card, there are dos and don'ts of creating good reminders!

The Do's and Don'ts of Successful Patient Recall

Do Use Instructional and Directional Cues

Make sure that the order of the text you're writing in your recalls is logical. Use appropriate headings along with lines to direct the reader towards your desired call to action. When sorting through mail, or email, most people don't take the time to read an entire message, so make sure you're making your message easy to skim, all while leading the reader in the right direction.

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Topics: Tips for ECPs, EHR Software, Practice Management for Optometrists

[New eBook] Optimizing Your Workflow with Optometry Software

Posted by Sharon Chin on Feb 28, 2015 10:30:00 AM

Think you have your workflow figured out? Or does the thought of it leave you feeling frustrated? Either way, there are many ways to optimize a workflow and we’re here to share all the tips and tricks in our latest eBook, “Optimizing Your Workflow with Optometry Software”.

How to Use Optometry Software to Increase Practice Efficiency

If you are still using paper charts or a combination of different electronic tools that don't talk to each other, you are missing out on major opportunities to heighten your practice's efficiency and see more patients. The more processes you have, electronic or manual, the more cumbersome and disjointed your workflow becomes.

The idea is to streamline your practice’s workflow by consolidating a variety of processes into one system. The best practice management and EHR systems come packed with tools that drive efficiency throughout your practice.

Optimizing a practice’s workflow is no small task. In this eBook, we’ve broken it down by these different stages: front office, pre-exam, exam, optical, and billing. 

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Topics: Practice Management, Optometry Software, Education

Deadline for Meaningful Use Criteria: Intent of Public Health Measures

Posted by Janelle Pauli on Feb 25, 2015 10:00:00 AM

For EPs that are participating in the Medicare or Medicaid EHR Incentive Program and are planning to meet one of the Stage 2 Meaningful Use criteria for public health measures, the deadline to register your intent to initiate ongoing submission with your public health agency (PHA), program, or other body is within 60 days of the start of your EHR reporting period.

For 2015, this deadline is March 1st.

Meaningful Use Criteria:
Registering for Intent of Public Health Measures

If you fail to register intent by this deadline, you will not be able to meet the measure. A public health measure can be satisfied by meeting any one of the following criteria:

  • Ongoing submission was already achieved for an EHR reporting period in a prior year and continues throughout the current EHR reporting period.
  • Registration with the PHA or other body was made by the deadline (within 60 days of the start of the EHR reporting period) and ongoing submission was achieved.
  • Registration of intent to initiate ongoing submission was made by the deadline and the EP is still engaged in testing and validation of ongoing electronic submission.
  • Registration of intent to initiate ongoing submission was made by the deadline and the EP is awaiting invitation to begin testing and validation.

meaningful use criteria

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Topics: Meaningful Use

Using EHR Software for PQRS Reporting & Other Reporting Methods

Posted by Megan Ludzenski on Feb 23, 2015 10:00:00 AM

Optometry-EHR-SoftwareYou've decided that you want to avoid future penalties and have chosen to start PQRS reporting, but now you have to figure out which reporting method is right for you practice. The Center for Medicare and Medicaid Services (CMS) presents several different methods that Eligible Professionals can use for successful reporting.

For our users, we suggest the direct using EHR reporting method, but there are other options too. We'll go over a few details that you should know about each of the 5 reporting methods.

EHR Software Reporting & 4 Other PQRS Reporting Methods

Direct Using EHR

In order to use your EHR software to report, you need to first check and see if it is approved as certified EHR technology (CEHRT). If your software allows it, you may document all patient care and visit related information into the EHR so that you can submit your PQRS quality measures directly through your CEHRT. Next, you must register for an Individuals Authorized Access to CMS Computer Services account (IACS). Once you have the account, you can submit data directly from you EHR. And finally, you will be able to generate reports and upload them through the portal using IACS.

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Topics: EHR Software

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