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How to Identify Your Practice's Buyer Personas

Posted by Madhu Singh on Aug 15, 2018 7:00:00 AM

When was the last time you reviewed your eyecare practice's sales messaging? Whether it's through marketing material, online content, or face-to-face interaction, your entire staff is responsible for keeping optical dispensary sales high.

We've found that a good first step to innovating sales tactics is developing buyer personas for your common patient base. Tailoring your sales messaging for specific buyer personas can lead to an effective increase in your second pair sales, patient recall, and optical dispensary sales overall. Keep reading to find out how to build personas that generate more optical sales.

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Marketing Your Practice, Optician

New Ebook "OD Growth Guide: 5 Essential Insurance Reports"

Posted by Madhu Singh on Aug 13, 2018 11:00:00 AM

Do you have transparency into how much money you're making from insurance payments? If you aren't sure where to start with revenue management, let us highlight the 5 most useful insurance reports you should generate.

Insurance reports analyze your historical billing and claims data to search for gaps, errors, and mistakes. Read on to see how insurance reports can stop you from missing out on potential revenue.

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Optometry eBooks, Optometry Software, Education, Biller

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Tips for ODs: How to Handle No-Shows and Late Patients

Posted by Sharon Chin on Aug 8, 2018 10:00:00 AM

Your optometry practice can be incredibly organized and run like a well-oiled machine. But a late patient or a no-show can throw off your entire schedule and ruin your well-laid plans.

Late patients can cause a build-up of wait time for other patients and may even cause you and your staff to work past office hours. And no-shows directly impact your practice’s revenue. Some patients just don’t value time as much as you do, but there are also patients who encounter real emergencies. Keep reading for a few ways that you can reduce the number of late or no-show patients.

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Tips for ECPs, Office Manager

New OD Handbook: Small Business, Big Profits

Posted by Madhu Singh on Aug 6, 2018 10:00:00 AM

It's no surprise that superior patient care is the top priority across optometry practices. However, ODs have to treat their practice like a small business in order to see it thrive in the growing eyecare industry. In order to provide the best patient care, your practice should have a productive team, a stable financial standing, and a patient-focused marketing/sales strategy.

In our latest ebook, we identify and provide solutions for common challenges in four major business areas for optometry practices. Read on to learn how you can transform your human resources, marketing, finance, and sales tactics.

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Education, Industry Pulse, Marketing Your Practice

Popular Eyecare Industry Events in 2018

Posted by Madhu Singh on Aug 1, 2018 2:16:12 PM

Optometry teams deserve a field trip every now and then. Traveling to an optometry industry event is worth the trip if you're in the market for new inspiration, talent, or tools. Eyecare organizations and professionals organize local and global events for further education, networking, technology demos, and more.

If you're looking to upgrade your practice management or EHR solutions, events like Vision Expo East and West are great for discovering the latest in modern optometry technology. If you're hoping to bring on a new OD, get a CE certificate, or expand your practice in any way, local conference calendars are an effective way to meet professionals who you can learn from or collaborate with.

Browse through our list of the best conferences coming up in 2018 below.

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Fun Stuff, Education, Industry Pulse