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How Your Tech Can Be Your OD's New BFF & Improve Office Workflow

Posted by Megan Ludzenski on Apr 25, 2015 10:00:00 AM

There are many ways your practice can increase efficiency within your workflow. We recently focused on improving the flow in your front office, but did you know that utilizing your technician in new ways can save your OD valuable time? From helping review patient information to conducting pre-tests, there are several ways that your tech can help out around the office, and take some stress away from your OD, leaving them with the ability to focus on the actual exam and treatment process. 

3 Ways Your Technician Can Help Improve Office Workflow

1. Review Patient Informationoffice workflow

We've discussed how helpful patient portals are in helping speed up your front office workflow, but did you know that the patient portal can help in the pre-exam lane as well? Patients can submit medical history, medication, and allergies conveniently through their patient portals allowing your technician to quickly review information and transfer it into your EHR software. This is also a great chance for the technician to list the main complaints or concerns the patient has for their exam. By having the tech utilize the patient portal in the pre-exam lane, they could be saving the OD anywhere from 5-10 minutes!

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Tips for ECPs, Optometry eBooks, Industry Pulse

Optimizing Your Billing and Claims Workflow with EHR Software

Posted by Robert Fallon on Apr 22, 2015 10:00:00 AM

In order to optimize your workflow and maximize your practice’s profit margin, it's important to consistently work towards getting paid and reimbursed as quickly as possible. If your practice is struggling with this, our latest eBook will help kick your billing department into shape (along with the rest of your workflow for that matter), and help you get closer to collecting any money that is currently due to you.

Using an EHR system alongside a solid plan of action will begin clearing your practice’s accounts receivable.

Modern EHR software systems, and this eBook, employ a host of new methods for making your practice’s collections process more efficient and updated. EHR software can help organize and speed-up submitting claims, tracking claims, and posting ERA’s. In today’s age, technology is now a part of any medical visit, so if you’re still not using an EHR system you could find your practice falling behind the competition much quicker than you'd expect. Download the e-Book and find the right mix of strategy and technology to make a change in your practice’s claims process today!

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EHR Software, Practice Management for Optometrists

Worksheet: Evaluate Your Optometric Practice Management Inefficiencies

Posted by Janelle Pauli on Apr 20, 2015 10:00:00 AM

It might be hard to spot the inefficiencies in your practice if you don't take the time to step away and really take a deep look at your optometric practice management workflow. While it's often easy to see what you're doing right, it can be hard to pin down what you're doing wrong and what you need to fix in order to improve your workflow. As part of our recent eBook, Optimizing Your Workflow with Optometry Software, we included a workflow kit to help readers evaluate their practice.

One of the items in the kit is this worksheet on evaluating your practice inefficiencies. Lucky for you, we are giving away this worksheet for free today. We suggest that you print out a copy for each team member in your office. What one person might consider a top priority inefficiency, another might miss, so make sure to include everyone on this exercise!

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Tips for ECPs, Practice Management for Optometrists

Office Workflow: Questions from Your Staff that Should Concern You

Posted by Sharon Chin on Apr 18, 2015 10:30:00 AM

Office_workflow_concern_questionYou’re the owner of your practice and being the boss has its perks! You get to be in-charge, make important decisions, and occasionally boss people around. It can be fun and all, but are you too distant from your staff that you lack the ability to see inefficiencies happening in your practice? You might have been too busy to realize that your staff is struggling with their daily tasks and your practice might not be doing as well as you think. The next time you make your rounds around the practice, walk through your office workflow from front office to billing, and listen out for these phrases.

4 Questions Regarding Your Office Workflow That You Need to Pay Attention To

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Tips for ECPs, Practice Management, Social Media

Pop Quiz: How Much Do You Know about PQRS and EHR Software?

Posted by Robert Fallon on Apr 15, 2015 10:30:00 AM

PQRS (Physician Quality Reporting System) is a reporting program under the Centers for
Medicare and EHR_Software_track_training-1Medicaid Services (CMS)
that was created back in 2007. The main goal of the PQRS program is to give participating Eligible Professionals (EPs) the opportunity to assess the quality of care they are providing to their patients. This helps ensure that  patients are getting the right type of care, at the right time. As a whole, many have struggled to transition to this new program due to its intimidating requirements and rules. Putting in the effort to educate yourself and your practice on PQRS for 2015 can lead to a more efficient and profitable practice overall.

Just the definition of PQRS can get a bit confusing, so the specifics can really make one's head spin. Even though you already made it out of school, a pop quiz might be just what you need to catch back up with the rest of the PQRS pack. Use this quiz as a way to test your PQRS IQ and gain new knowledge on how to stay updated in 2015.

How Well Do You Know PQRS?

Q1: When does reporting for the 2015 PQRS program year end for group practices and individuals?

A. March 31, 2015

B. December 31, 2015

C. November 30, 2015

D. January 31, 2016

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Tips for ECPs, EHR Software