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We want to help you understand where the customer is coming from and meet them halfway. Without placing blame or making excuses, you can skillfully solve the problem and maybe keep the c...
To get the opportunity to gain this experience and care for those patients, many ODs wishing to own their practice must possess the management skills necessary to run the optometric prac...
Do your patients ever call your front desk to clarify a diagnosis or treatment plan? In order to make sure your patients fully understand their eye health, you'll want to utilize learnin...
There are a few important features that every standard workflow should have to make every patient visit run smoothly and efficiently. Today, we share the 3 parts of the workflow every pr...
Making the switch to a new EHR may give you more functionality, lower your IT costs, and provide better customer service to your practice. Here are tips on how to reduce the stress of an...
These four steps are critical to helping your practice make the right buying decision on practice management and EHR software. We've created an outline of things that you should take a l...
