Most patients know what to expect when visiting your practice. However, you should optimize their experience to be quick, free of unnecessary steps, and uniquely pleasant so that they return year after year.
If you're not sure how to evaluate your practice from a patient's perspective, we have a few resources for you. In addition to performing a patient experience assessment, you can administer a few patient surveys about your workflow, efficiency, and more.
Keep reading to find out 3 common ways practices fall short in delivering the ultimate patient experience. We'll also provide a few tips to improve these 3 parts of your practice's patient flow.Read More »