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This is Why Your Optometric Practice Isn't Keeping Up with Your Competition

Posted by Janelle Pauli on Jun 14, 2017 2:20:00 PM

Deciding to open up your own practice is a big decision. Being in healthcare makes the idea of opening and managing your own business a little less scary because the demand and need for healthcare generally exists, but knowing that about 20% of small businesses fail within their first year is a daunting number.

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Industry Pulse, Optometrist

5 Reasons Your Patient Recall Messages Get Ignored

Posted by Jeff Rezabek on Jun 12, 2017 2:19:00 PM

Getting a new patient to your practice is hard. And sometimes, getting a patient to return to your practice is just as hard. With patient recall messages, you can take away some of the burdens of your front office by sending automated recall messages to your patient’s preferred means of communication. This keeps your staff’s focus on the patients inside of the office, not on the phone.

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Tips for ECPs, Practice Owner

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How to Preserve Your Optometric Practice Staff When Going Through Change

Posted by Jeff Rezabek on Jun 10, 2017 10:25:00 AM

When your optometric practice is ready to make a change, you may be met with some resistance. In some cases, the change may create uncertainty in your optometric staff and may even lead to employee turnover. The threat of losing staff members often keeps optometric practices from making the changes that they need to in order to keep up with the eyecare industry and patient needs.

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Tips for ECPs, Change Management, Practice Owner

Is Your Optometry Software Impeding Your Office Workflow?

Posted by Jeff Rezabek on Jun 7, 2017 2:15:00 PM

An inefficient office workflow can be a sign of broken processes throughout the practice. But sometimes it’s not you, it’s your optometric practice software. There are times when your practice is doing everything correctly, but your optometric practice software fails to perform in ways that you need to move your patients through the office workflow quickly enough.

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Practice Management, Optometry Software

10 Ways to Elevate Employees in Your Eyecare Practice

Posted by Janelle Pauli on Jun 5, 2017 2:19:00 PM

A happy team in your eyecare practice is going to be easily noticed by your patients. Think about when you walk into a business. It's usually pretty easy to get a sense of the vibe, culture, and happiness of the workers. But, managing a team on top of your daily responsibility of providing quality patient care can be challenging. That's why we put together a list of resources to help you tackle any existing employee management issues that could be lingering in your practice. Some you might be aware of, but others could be things that you haven't thought about that could negatively effect your team.

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Tips for ECPs, Practice Owner