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How to Perform a Patient Experience Assessment in Your Eyecare Practice

Posted by Janelle Pauli on Oct 16, 2017 2:46:00 PM

When a patient enters your office they first experience your waiting room and front desk team. As an OD, you don't always get to witness these interactions and the experience that the patient has. After the front desk the patient usually starts with pre-testing before heading into the exam room, and before the patient leaves your office some time is hopefully spent in your dispensary. To make sure that your patient experience is up to par it's important to analyze each of these areas and not just the time spent with you in the exam room.

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Tips for ECPs, Practice Management, Change Management

5 Things Great Optometric Practices Refuse to Do

Posted by Janelle Pauli on Oct 9, 2017 2:33:00 PM

Making big changes in any business doesn't happen over night. But, in order to keep your practice rolling full steam ahead it's important to take a critical look at the things that could be holding your practice back from increased innovation and profits. Today we want to talk about five things that many successful practices refuse to do so you can think hard about changes you can make in your practice that could have a lasting effect.

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Cloud-Based EHR, Change Management, Optometrist

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New eBook: The Complete Guide On Upgrading To Modern Optometry Software

Posted by Jeff Rezabek on Sep 23, 2017 11:03:00 AM

The fear of change may be keeping you from deciding to switch to a more modern practice management and EHR solution. However, staying with a solution that doesn’t meet the needs of you, your practice, or your staff may cause stress for your team and workflow. Switching your practice management and EHR solution is a major undertaking, but if you partner with a provider that’s willing to take on a lot of the heavy lifting, then upgrading to modern optometry software could be the game changer that you need in your practice.

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EHR Software, Optometry Software, Change Management

Tips For Growing Your Practice With The Eye Care Industry

Posted by Jeff Rezabek on Sep 18, 2017 3:34:00 PM

If there’s one thing to learn from Vision Expo West, it’s that technology is propelling the eye care industry further than before. These industry changes promise to enhance the level of care that ODs deliver to their patients while streamlining the office workflow to increase profits, decrease appointment duration, and improve visibility across the different facets of the business.

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Tips for ECPs, Change Management

How to Be Better at Delegating Work in Your Eyecare Practice

Posted by Janelle Pauli on Sep 11, 2017 2:54:00 PM

Being the owner of your own business, it's easy to want to try and do it all yourself. But, to run an efficient and profitable eyecare practice, you need to learn how to best delegate the tasks in your office to be more productive and to see as many patients as you can each day. For certain personality types, the process of letting go and delegating can be tricky. We've found 5 strategies that will help you let go of certain tasks in your office and how to hand them off to others in order to be more productive.

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Training, Change Management, Optometrist