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Why You Should Get Staff Buy-in Before Changing Optometry Software

Posted by Jeff Rezabek on Aug 30, 2017 3:28:00 PM

Implementing any change to your optometric practice can overwhelm your staff. With some optometric practice changes, like onboarding a new piece of optometry software, your team may feel fearful or confused as to why the change is happening. Although the intent of the change may be to better the practice, improve efficiency, and enhance the level of patient care that you deliver, the unexpected announcement of a change in your optometric practice may result in a loss of productivity, loss of employee trust, and loss of staff.

This post identifies the three reasons why you should solicit staff buy-in when undergoing an optometry software change.

The 3 Benefits of Getting Staff Buy-in For An Optometry Software Switch

Identify Unique Requirements

When you are asking for staff buy-in, it creates an opportunity for your staff to analyze the way they complete tasks and helps them identify areas for improvement. This self-reflection also helps you identify your team’s unique requirements because there may be certain job functions that may not be known to you, but are essential to running an efficient and profitable practice. Your team may also identify time-consuming tasks, which can be replaced using automated features in a new practice management and EHR solution.

Assist In Decision-making process

Making a decision that can impact so many aspects of your optometric practice may create a lot of pressure. By getting team buy-in on a decision, you get a different perspective on the options and can increase the chance of your practice collectively making the correct choice for your practice.

Reduce Resistance

Anytime you suggest a change to the way your staff completes their job; there is usually a bit of resistance that could reduce the effects of the change. When you pitch the idea of changing your cloud-based practice management and EHR software, it’s important to get your staff involved to help address any resistance early on. So, when the solution is being implemented, you have full cooperation and support to ensure the desired outcome the change will bring.  


Prepare your optometric practice for a software change by downloading our optometry software implementation mini guide. 

Download the Mini Guide

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Optometry Software, Change Management, Practice Owner

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Posted by Janelle Pauli on Aug 12, 2017 10:40:00 AM

These days, there are many threats to small business. Whether it's from increasing costs, government and regulation challenges, or ever-evolving competition within the industry it almost always feels like there is something waiting around every corner to challenge your business. While these types of things may seem like the biggest threat to your eyecare practice's future success, there is one thing that could be getting in the way before all of that. 

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3 Tips for Choosing the Right EHR Software For Your Optometric Practice

Posted by Jeff Rezabek on Jun 17, 2017 11:07:00 AM

Whether you’re transitioning from paper-based, or you’re ready to rip and replace your EHR software, selecting a solution that doesn’t work for your practice can cause more problems and frustrations for you, your staff, and your patients.

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EHR Software, Practice Management, Change Management

How to Preserve Your Optometric Practice Staff When Going Through Change

Posted by Jeff Rezabek on Jun 10, 2017 10:25:00 AM

When your optometric practice is ready to make a change, you may be met with some resistance. In some cases, the change may create uncertainty in your optometric staff and may even lead to employee turnover. The threat of losing staff members often keeps optometric practices from making the changes that they need to in order to keep up with the eyecare industry and patient needs.

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Tips for ECPs, Change Management, Practice Owner