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The Anatomy of an Awesome EHR Software Training Plan

Posted by Megan Ludzenski on Nov 7, 2018 12:30:00 PM

When it comes to EHR software, one of the more stressful areas (aside from choosing the perfect system) is training your staff on the new software.

The best thing your practice can do to help ensure a successful implementation is to have a strong training plan serving as the backbone of the process.

Today, we want to share with you what elements your practice needs to consider in order to develop an exhaustive training plan so that you'll be able to start using your software with minimal errors.

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Office Manager, Practice Management, EHR Software, Tips for ECPs

One Report Every Eyecare Practice Should Be Looking At

Posted by Janelle Pauli on Oct 8, 2018 1:31:00 PM

It's getting more and more important in your small business to monitor the performance of all aspects of your business so you can make better business decisions moving forward. You can't improve what you don't measure, and having the right systems and tools installed in your practice will make it easier for you to monitor the things most important to your bottom line.

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Office Manager, Optometrist, Tips for ECPs

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EHR Software: Why You Need a Patient Portal and How to Market It

Posted by Sharon Chin on Sep 17, 2018 7:40:00 AM

Xerox conducted a survey about the usage of EHR software, particularly patient portals, across the country. We thought that some of the statistics were very insightful and we wanted to share these numbers with you. After all, your business thrives on helping improve your patients' health and keeping them satisfied. Read on to see what an online patient portal can do for both your practice and your patients.

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Office Manager, Practice Management, EHR Software

7 Bad Manager Habits that Can Destroy Your Optical Practice Team

Posted by Janelle Pauli on Aug 29, 2018 11:00:00 AM

In any small business, including your eyecare practice, managers have to manage day-to-day tasks and lead their team to success. Managing a team requires much more effort and time than just giving direction and holding meetings.

Leaders of organizations must communicate effectively and create an environment that fosters motivation and engagement throughout the officeBut oftentimes, finding the right management style for your practice can be harder than you'd think. We've got a list of 7 bad habits that a manager in your optical practice could be displaying that ultimately hurt your entire team and office culture. Do you find yourself guilty of these habits? Read on.

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Tips for ECPs, Optometrist, Office Manager

Tips for ODs: How to Handle No-Shows and Late Patients

Posted by Sharon Chin on Aug 8, 2018 10:00:00 AM

Your optometry practice can be incredibly organized and run like a well-oiled machine. But a late patient or a no-show can throw off your entire schedule and ruin your well-laid plans.

Late patients can cause a build-up of wait time for other patients and may even cause you and your staff to work past office hours. And no-shows directly impact your practice’s revenue. Some patients just don’t value time as much as you do, but there are also patients who encounter real emergencies. Keep reading for a few ways that you can reduce the number of late or no-show patients.

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Tips for ECPs, Office Manager