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Point-of-sale Options in Your Eyecare Practice

Posted by Janelle Pauli on Nov 1, 2017 2:33:00 PM

The point-of-sale solution you use in your practice should give you the tools you need to grow and run your business. In short, your point-of-sale system is what let's you ring up sales and accept payments from patients. The features you need to look for from a point-of-sale solution in your practice is probably going to be different than the needs of the boutique next door, or the restaurant across the street.

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Practice Management, Optometry Software, Office Manager

Managing Millennials In The Optometric Practice

Posted by Jeff Rezabek on Oct 21, 2017 11:56:00 AM

Millennials may be making up more of your patient schedules and your workforce than other generations. While we’ve covered tactics for marketing to millennials, how do you manage the millennials who work in your optometric practice?

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Tips for ECPs, Office Manager, Practice Owner

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Tips For Increasing Patient Attendance In Your Optometric Practice

Posted by Jeff Rezabek on Sep 13, 2017 3:22:00 PM

You and your staff work hard to optimize your patient schedule so you can see as many patients as you can without decreasing the quality of care. Unfortunately, multiple no shows and late patients complicate your schedule, slow down productivity, and decrease the revenue in your optometric practice.

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Tips for ECPs, Practice Management, Office Manager

Recharge Your Patient Recall Messages

Posted by Jeff Rezabek on Sep 4, 2017 3:12:00 PM

Getting your patients to come through the door for their appointment is an important piece of your practice’s revenue stream. One way optometric practices attempt to keep their patients coming back is by sending automated patient recall messages to remind them of appointments. But, sometimes, the messages may not be optimized enough to bring them back. If you’re failing to get your patients to return to your practice, maybe it’s time to update your recall message.

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Tips for ECPs, Office Manager, Practice Owner

How To Energize Your Optometric Practice Staff During A Weekly Meeting

Posted by Jeff Rezabek on Aug 26, 2017 11:23:00 AM

Office meetings provide a way for you and your team to maintain focus on your team goals and help identify problems that threaten your optometric practice’s ability to meet those objectives. Also, weekly meetings are a great way to strengthen a team's bond. While in the beginning, the meetings may seem like they are going great, over time you will find that participation is starting to wane. When your staff members stop engaging in your team meetings, it could snowball into to other problems like missed goals, staff turnover, and errors due to decreased communication.

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Office Manager, Practice Owner