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Is Now the Right Time to Make an Optometry Software Switch?

Posted by Janelle Pauli on Feb 11, 2019 11:45:00 AM

Making a change in your eyecare practice isn't a decision you make overnight. Something big, like a software change, can lead to a series of changes for your practice, so making the decision usually comes after a build up of complaints or inefficiencies with your current system or workflow.

We have found a few different reasons that it might be time to make a software change in your practice. If you're suffering from one or more of these problems in your practice, now could be the right time to start evaluating new optometry software options.

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Practice Management & EHR, Change Management

Try Our EHR Cost Comparison Calculator

Posted by Madhu Singh on Feb 4, 2019 10:00:00 AM

We know how important cost is when purchasing a practice management and EHR software for your eyecare practice. Most optical practices set a general budget when shopping for new EHR software, but it can be easy to exceed that budget if you're not careful.

On top of your upfront or monthly bill, there could be a host of hidden costs associated with your system that you aren't accounting for. These hidden costs are something you should be aware of before talking to possible EHR vendors. That's why we created a tool to help you calculate how much your EHR platform actually costs you in the short-term and the long-term. Check it out below!

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Practice Management & EHR

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Tips for ODs Who Hate to Sell

Posted by Madhu Singh on Jan 28, 2019 11:45:00 AM

We understand that being a salesperson doesn't come naturally to everyone. In fact, many ODs might not be upselling, cross-selling, or promoting their dispensary's products because they're not used to delivering sales messages.

However, we see selling the right products for the right patients as part of the ODs role in educating their patients. Although your optician does the heavy lifting when it comes to frame fittings and closing sales, the process starts in the exam room with the diagnosis.

If your practice includes an optical dispensary, you should have a strong grasp on effective sales techniques.  Keep reading to dispel any hesitations about promoting sales from the exam room.

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Tips for ECPs, Practice Management & EHR

Optical Patient Survey Strategy Ideas

Posted by Madhu Singh on Jan 21, 2019 2:27:00 PM

When it comes to surveys, there's a fine balance between collecting valuable, deep information from your optometry patients and overwhelming them with requests. If you send them too many emails, the most important patient recall reminders will get lost in the noise.

However, we think we've figured out the right formula for how many surveys, questions, and review requests you can send your patients. We've discussed how post-exam surveys can improve your ranking on Google, help increase your reviews, and give you insight into what's working well and what isn't. We've even gone over some of the best questions to ask in patient surveys, but how do you go about collecting these responses? And how do you strategize making a survey? Read on for more information.

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Tips for ECPs, Office Manager, Practice Management & EHR

Why You Should Get Staff Buy-in Before Changing Optometry Software

Posted by Jeff Rezabek on Jan 14, 2019 11:45:00 AM

Implementing any change to your optometric practice can overwhelm your staff. With some optometric practice changes, like on-boarding a new piece of optometry software, your team may feel fearful or confused as to why the change is happening.

Although the intent of the change may be to better the practice, improve efficiency, and enhance the level of patient care that you deliver, the unexpected announcement of a change in your optometric practice may result in a loss of productivity, loss of employee trust, and loss of staff.

We identify the 3 reasons why you should solicit staff buy-in when undergoing an optometry software change.

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Change Management, Practice Management & EHR