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5 Reasons Your Patient Recall Messages Get Ignored

Posted by Jeff Rezabek on Jun 12, 2017 2:19:00 PM

Getting a new patient to your practice is hard. And sometimes, getting a patient to return to your practice is just as hard. With patient recall messages, you can take away some of the burdens of your front office by sending automated recall messages to your patient’s preferred means of communication. This keeps your staff’s focus on the patients inside of the office, not on the phone.

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Tips for ECPs, Practice Owner

How to Preserve Your Optometric Practice Staff When Going Through Change

Posted by Jeff Rezabek on Jun 10, 2017 10:25:00 AM

When your optometric practice is ready to make a change, you may be met with some resistance. In some cases, the change may create uncertainty in your optometric staff and may even lead to employee turnover. The threat of losing staff members often keeps optometric practices from making the changes that they need to in order to keep up with the eyecare industry and patient needs.

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Tips for ECPs, Change Management, Practice Owner

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10 Ways to Elevate Employees in Your Eyecare Practice

Posted by Janelle Pauli on Jun 5, 2017 2:19:00 PM

A happy team in your eyecare practice is going to be easily noticed by your patients. Think about when you walk into a business. It's usually pretty easy to get a sense of the vibe, culture, and happiness of the workers. But, managing a team on top of your daily responsibility of providing quality patient care can be challenging. That's why we put together a list of resources to help you tackle any existing employee management issues that could be lingering in your practice. Some you might be aware of, but others could be things that you haven't thought about that could negatively effect your team.

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Tips for ECPs, Practice Owner

3 Tips For Preventing Optometric Practice Burnout

Posted by Jeff Rezabek on May 27, 2017 10:07:00 AM

Running a successful optometric practice takes a lot of work. And unfortunately, as the OD, many times you have to juggle both the business and clinical side of things while still making time for other aspects of your practice and your personal life. All of this work and pressure could lead a burnout which will impact the way you administer care to your patients, and it could strain relationships with friends and family.

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Tips for ECPs, Cloud-Based EHR, Optometrist

How To Keep An Eye On Your Optometric Practice Competitors

Posted by Jeff Rezabek on May 24, 2017 2:22:00 PM

In business, you need to keep a close pulse on your competitors to identify how they capitalize on different parts of the market. Knowing your competition will give you insight into how successful competitors are positioning themselves to your patients which can teach you how you can improve your optometric practice  and marketing strategy to see more patients and make more money.

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Tips for ECPs, Industry Pulse, Practice Owner